tas7 Frequently Asked Questions
Everything you need to know about playing on tas7 — from creating your account and depositing via bKash or Nagad, to cricket betting rules, bonus wagering, and responsible gaming tools available to players across Bangladesh.
What Makes tas7 Different
Fund your tas7 account in seconds using bKash, Nagad, Rocket, or Upay. No delays, no hidden fees — your balance is ready to play the moment the transaction clears.
Bet on BPL, IPL, T20 World Cup, and every Bangladesh Tigers fixture with competitive odds. Live in-play markets keep you in the action ball by ball.
tas7 uses 256-bit SSL encryption on every page and every transaction. Your personal data and payment details are protected at all times.
Our support team is on hand every hour of every day. Email [email protected] for account, payment, or responsible gaming enquiries and receive a response within 24 hours.
No app download needed. tas7 runs smoothly in any mobile browser on Android or iOS, giving players across Dhaka, Chittagong, Sylhet and beyond full access on the go.
Deposit limits, session time-outs, and self-exclusion are all built into your tas7 account settings. Play at your own pace, with the controls you need to stay in charge.
Account & Registration
How do I create an account on tas7?
Creating a tas7 account takes under two minutes. Visit the tas7 website, click the registration link, and fill in your name, email address, mobile number, and a secure password. You will need to confirm you are aged 18 or above and agree to the Terms and Conditions. Once submitted, a verification code is sent to your registered mobile number to activate your account.
What documents do I need to verify my tas7 account?
tas7 requires a valid government-issued photo ID to complete KYC verification. Accepted documents include a Bangladesh National Identity Card (NID), a valid passport, or a birth certificate accompanied by a photo ID. You may also be asked to submit a recent utility bill or bank statement as proof of address. Verification is typically completed within 24 hours of document submission.
Why can't I log in to my tas7 account?
If you are unable to log in to tas7, the most common reasons are an incorrect password, an unverified email address, or a temporarily locked account due to multiple failed login attempts. Use the password reset option on the login page to regain access via your registered email or mobile number. If the problem persists after resetting your password, contact tas7 support at [email protected] for account-level assistance.
Can I have more than one tas7 account?
No. tas7 operates a strict one-account-per-player policy. Each player is permitted exactly one registered account. Creating multiple accounts is a violation of the tas7 Terms and Conditions and may result in the permanent closure of all associated accounts and the forfeiture of any balances held within them. If you believe a duplicate account was created by mistake, contact support immediately.
How do I close my tas7 account?
To close your tas7 account permanently, send a written request to [email protected] from your registered email address with the subject line Account Closure Request. Before closure, any available balance will be returned to your registered withdrawal method. Please note that if you are closing your account due to problem gambling concerns, tas7 also offers a self-exclusion option that suspends your account without requiring permanent closure.
Deposits & Withdrawals
How do I deposit money on tas7 using bKash?
To deposit via bKash on tas7, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter the deposit amount, confirm the transaction on your bKash app or USSD menu using your bKash PIN, and the funds will be credited to your tas7 wallet almost instantly. The minimum bKash deposit on tas7 is ৳200. No fees are charged by tas7 for bKash deposits.
How long does a Nagad deposit take on tas7?
Nagad deposits on tas7 are processed in real time and typically appear in your account within seconds of completing the transaction on the Nagad app. In rare cases during peak hours or system maintenance windows, processing may take up to 5 minutes. If your Nagad deposit has not appeared after 15 minutes, contact tas7 support with your transaction reference number for a manual check.
What is the minimum withdrawal amount on tas7?
The minimum withdrawal amount on tas7 is ৳500 for all supported mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfers to Dutch-Bangla Bank, BRAC Bank, and City Bank, the minimum withdrawal is ৳1,000. There is no withdrawal fee charged by tas7, though your bank or mobile wallet provider may apply their own standard transaction charges.
How long does a withdrawal from tas7 take to arrive?
Withdrawals to bKash, Nagad, Rocket, and Upay on tas7 are typically processed within 1 to 4 hours during business hours. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, City Bank, or other Bangladeshi banks take 1 to 3 working days depending on the receiving bank's processing schedule. All withdrawals are subject to a standard identity verification check before funds are released.
Can I deposit on tas7 using Rocket?
Yes, tas7 accepts deposits via Rocket (Dutch-Bangla Bank Mobile Banking). To deposit, select Rocket from the Deposit section of your tas7 account, enter the amount, and authorise the transfer using your Rocket PIN. Rocket deposits are credited to your tas7 wallet within minutes. The minimum deposit amount via Rocket follows the standard tas7 minimum of ৳200.
Are there any deposit fees on tas7?
tas7 does not charge any fees on deposits made via bKash, Nagad, Rocket, or Upay. Bank transfer deposits are also fee-free on the tas7 side. However, your mobile wallet provider or bank may deduct their standard service charges as part of the outgoing transfer — these are set by the payment provider and are outside tas7's control. Always check with your payment provider for their current fee schedule before initiating a deposit.
Games & Gameplay
How do I bet on cricket matches on tas7?
To bet on cricket on tas7, navigate to the Cricket section from the main menu, browse the available matches — including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures — and select the market you want to bet on. Choose your outcome (match winner, top batsman, total runs, and more), enter your stake in BDT, and confirm your bet slip. Live in-play betting is also available for selected matches, allowing you to place wagers as the action unfolds ball by ball.
What slot games are available on tas7?
tas7 offers an extensive catalogue of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The collection includes classic 3-reel slots, feature-rich video slots with free spins and bonus rounds, and high-volatility jackpot titles. New slots are added regularly. You can browse the full catalogue in the Slots section and filter by provider, theme, or volatility level to find games that match your preferences.
Does tas7 have live casino games?
Yes, tas7 features a full live casino powered by Evolution Gaming and Ezugi, offering real-time games including Live Roulette, Live Blackjack, Live Baccarat, and live game show titles such as Crazy Time and Lightning Roulette. Games are streamed in HD from professional studios and hosted by live dealers. A stable internet connection is recommended for the best live casino experience on tas7.
Can I play tas7 games on my mobile phone?
Yes, tas7 is fully optimised for mobile play on both Android and iOS devices. The tas7 platform runs directly in your mobile browser — no app download is required. All games including slots, live casino tables, and cricket betting markets are accessible on mobile. The interface automatically adjusts to your screen size, providing a smooth, responsive gaming experience on smartphones and tablets throughout Bangladesh.
What is the RTP on tas7 slot games?
RTP (Return to Player) varies by game on tas7 and is set by the individual game provider. Most slot titles on the platform carry an RTP between 94% and 97%, with some high-volatility games sitting slightly lower. The RTP percentage for each game is disclosed in the game's information panel or paytable. tas7 sources games exclusively from certified providers whose RTP figures are independently audited to ensure fair outcomes for every player.
Bonuses & Promotions
What is the welcome bonus on tas7?
tas7 offers a welcome bonus to newly registered players on their first deposit. The specific bonus amount and percentage match are displayed on the Promotions page at the time of your registration — these offers are updated periodically. To qualify, you must make a minimum qualifying deposit and opt in to the bonus during the deposit process. All welcome bonuses at tas7 are subject to wagering requirements, which are clearly stated in the individual bonus terms.
How do wagering requirements work on tas7 bonuses?
A wagering requirement on tas7 means you must wager the bonus amount — or the bonus plus deposit, depending on the specific offer — a stated number of times before any winnings derived from the bonus become withdrawable. For example, a ৳1,000 bonus with a 30x wagering requirement means you need to place a total of ৳30,000 in eligible bets. The wagering contribution of each game type (slots, live casino, sports) varies and is listed in the individual bonus terms for each promotion.
Do tas7 bonuses expire?
Yes, all tas7 bonuses carry an expiry date by which the wagering requirements must be completed. The expiry period varies by promotion — typically between 7 and 30 days from the date the bonus is credited to your account. If the wagering requirements are not met before the bonus expires, the remaining bonus funds and any winnings generated from them will be removed from your account. Always check the specific terms of each promotion before claiming to avoid unexpected forfeiture.
Does tas7 have a loyalty or VIP programme?
Yes, tas7 rewards regular players through its VIP loyalty programme. Players earn points based on their wagering activity, which can be exchanged for bonus credits or used to progress through VIP tiers. Higher tiers unlock benefits including personalised account managers, faster withdrawal processing, higher withdrawal limits, and exclusive promotional offers. Full details of the current VIP tier structure and points rates are available in the Promotions section of your tas7 account dashboard.
Safety & Responsible Gaming
Is tas7 safe and secure to use?
Yes, tas7 uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never shared with unauthorised third parties. All payment transactions are processed through verified payment gateways. tas7 also uses certified random number generator (RNG) technology in its games, which is independently audited to ensure fair outcomes for every player on the platform.
Is tas7 legal for players in Bangladesh?
tas7 operates as an international online gaming platform and serves players in Bangladesh through its website. The platform maintains fair play certification and SSL security standards. Players are responsible for understanding the local laws applicable to online gambling in their own jurisdiction. tas7 does not make specific legal representations regarding Bangladeshi gambling regulations and encourages all players to make informed, responsible decisions about their participation.
What age do I need to be to play on tas7?
You must be at least 18 years of age to register and play on tas7. This is a strict, non-negotiable requirement that applies to all players regardless of location across Bangladesh. tas7 verifies player age through its KYC identity verification process, which requires submission of a valid government-issued ID confirming your date of birth. Accounts found to belong to individuals under 18 are immediately closed, and any balances are handled in accordance with our compliance procedures.
How do I set deposit limits or self-exclude on tas7?
To set deposit limits on tas7, go to your Account Settings and select the Responsible Gaming section, where you can configure daily, weekly, or monthly deposit caps. To activate a time-out or self-exclusion, follow the same path and choose your preferred duration — time-outs range from 24 hours to 6 weeks, while self-exclusion periods range from 6 months to permanent. You can also request these tools directly by emailing [email protected], and they will be applied to your account promptly.
Who do I contact if I need help on tas7?
The tas7 player support team is available 24 hours a day, 7 days a week. You can reach us by email at [email protected] for all account, payment, technical, and responsible gaming enquiries. Please include your registered username and a clear description of your issue to help us resolve it as quickly as possible. For responsible gaming requests such as self-exclusion or deposit limits, we prioritise these above all other enquiries to ensure player wellbeing comes first.
Didn't Find Your Answer?
Our support team is available around the clock to assist players across Bangladesh. You can also explore our game categories, check out the tas7 Casino, or head to the tas7 Login page to get started.