Responsible Gaming at tas7

tas7 operates strictly as an 18+ platform. Access to all gaming services — including casino games, cricket betting, slots, and live dealer tables — is available only to players who are aged 18 years or older at the time of registration. This is a non-negotiable requirement and applies to all players across Bangladesh, regardless of the region from which they access the platform, whether from Dhaka, Chittagong, Sylhet, or anywhere else.

During the account registration process, every applicant is required to confirm that they are at least 18 years of age. tas7 further validates this declaration through our Know Your Customer (KYC) identity verification process, which requires players to submit a valid National Identity Card (NID) or passport. Date of birth is cross-referenced against the submitted document, and any account found to belong to an underage individual is closed immediately with any remaining balance returned where permissible by our compliance procedures.

Parents and guardians are encouraged to use internet filtering tools to prevent minors from accessing online gambling platforms. If you suspect that a minor in your household has accessed tas7, please contact us immediately at [email protected] so that we can take prompt action.

For the vast majority of players, gambling on tas7 is an enjoyable leisure activity. However, gambling can become problematic for some individuals, and it is important to be able to recognise the warning signs early — both in yourself and in people close to you.

Problem gambling does not always look the same. It can manifest gradually over time, and many individuals find it difficult to acknowledge when their relationship with gambling has shifted from entertainment to compulsion. The following self-assessment questions are designed to help you reflect honestly on your gaming behaviour.

It is worth noting that problem gambling affects people from all walks of life. There is no shame in recognising that gambling has become a concern, and reaching out for help is a sign of strength. tas7 is committed to connecting players with the support they need, without judgement.

One of the most effective tools for maintaining control over your gambling expenditure is setting a deposit limit. tas7 allows every player to establish a personalised cap on the total amount they can deposit into their account within a given time period. This prevents impulsive overspending and ensures that your casino activity remains within a budget you have consciously chosen.

Available Limit Types

• Daily Deposit Limit: The maximum amount in BDT (Bangladeshi Taka ৳) that you can deposit within any rolling 24-hour period.
• Weekly Deposit Limit: The maximum amount you can deposit across any rolling 7-day window.
• Monthly Deposit Limit: The maximum amount you can deposit within any rolling 30-day period.

How Limits Work

You can set or update your deposit limits at any time from your tas7 account settings panel. When you reduce an existing limit, the new lower limit takes effect immediately and cannot be reversed for a cooling-off period of 24 hours. This cooling-off period is intentional — it is designed to prevent impulsive decisions made in the heat of a gaming session from being quickly undone.

When you increase a deposit limit, the change does not take effect immediately. An increase requires a waiting period of 7 days before it becomes active. This delay gives you time to reconsider the decision with a clear head.

If you need assistance configuring your deposit limits, or if you feel that a limit you have set is not sufficient to protect you, please contact our support team directly at [email protected]. We can also escalate a limit reduction on your behalf immediately if you are concerned about your spending.

Sometimes a player may simply need a short break from gambling — not a full self-exclusion, but a structured pause that puts some distance between themselves and the platform. tas7's time-out feature provides exactly this. A time-out is a temporary suspension of your ability to place bets or make new deposits, while your account itself remains intact.

Time-Out Duration Options

• 24 Hours: A one-day cooling period, ideal if you have had a frustrating session and want to avoid impulsive follow-up decisions.
• 72 Hours (3 Days): A short break over a weekend or a few days of heavy activity.
• 7 Days (One Week): A full week away from the platform to reset your mindset.
• 30 Days (One Month): A meaningful medium-term break, useful if you notice your gaming is becoming a habit rather than a leisure choice.
• 6 Weeks: An extended pause for players who need more time to reassess their gaming behaviour.

What Happens During a Time-Out

When a time-out is active on your tas7 account:

• You will not be able to place any bets or wagers on any game or sports market.
• No deposits will be processed to your account.
• Promotional and marketing communications from tas7 will be paused.
• You may still log in to check your account balance or request a withdrawal of available funds.
• The time-out cannot be lifted early under any circumstances — it runs for its full selected duration.

To activate a time-out, navigate to the Responsible Gaming section in your tas7 account settings, or contact our support team at [email protected] and we will apply the time-out on your behalf within the hour.

Self-exclusion is the most comprehensive player protection tool available at tas7. It is designed for players who have concluded that they need to step away from online gambling for an extended period in order to protect their financial wellbeing, their mental health, or their personal relationships. Requesting a self-exclusion is a courageous and responsible decision, and tas7 will process every such request with seriousness, speed, and full confidentiality.

Self-Exclusion Periods

• 6 Months
• 1 Year
• 2 Years
• 5 Years
• Permanent Self-Exclusion (irreversible)

What Self-Exclusion Means for Your Account

• Your tas7 account will be fully suspended for the duration of the self-exclusion period.
• All access to gambling features — including casino games, slots, cricket betting, and live dealer tables — will be blocked.
• tas7 will immediately remove you from all marketing, promotional, and bonus communications.
• Any pending bonus amounts or active free spins will be forfeited at the time of exclusion.
• Available account balances will be held securely and returned to you through your registered payment method (bKash, Nagad, Rocket, etc.) within a reasonable processing window.
• During the self-exclusion period, tas7 staff will not accept any request to lift or shorten the exclusion, regardless of the reason given. This is a firm policy with no exceptions.

How to Request Self-Exclusion

• 1 Log in to your tas7 account and navigate to the Account Settings section.
• 2 Select "Responsible Gaming" and then "Self-Exclusion" from the menu.
• 3 Choose your preferred exclusion duration from the available options.
• 4 Confirm your selection. The exclusion is applied immediately upon confirmation.
• 5 Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and include your registered email address and chosen exclusion period. Our team will process your request within 24 hours.

If you believe that gambling is negatively affecting your life — or the life of someone close to you — please know that help is available and that asking for it is the right thing to do. tas7 takes the wellbeing of its players very seriously, and our support team is trained to handle responsible gaming queries with empathy, discretion, and professionalism.

Contact tas7 Support Directly

Our player support team is available around the clock, every day of the year. If you need to discuss your gaming behaviour, request a deposit limit, activate a time-out, or initiate a self-exclusion, you can reach us at any time:

Talking to Someone You Trust

In addition to contacting tas7, we strongly encourage any player who is struggling with problem gambling to confide in a trusted friend or family member. Social support plays a significant role in recovery, and simply sharing your concerns with someone you trust can be a meaningful first step toward regaining control.

Professional Guidance

If your gambling has reached a point where professional intervention may be beneficial, we encourage you to seek guidance from a qualified counsellor, psychologist, or mental health service in your area. While tas7 does not provide clinical counselling, our support team can signpost you toward general wellbeing resources and will provide any account-level assistance you need as part of your personal recovery plan.

Remember: gambling should always be a choice made freely for entertainment. If it no longer feels like that, it is time to take action — and tas7 is here to help you do so.

The safety of children and young people is a responsibility that tas7 takes with the utmost seriousness. Our platform is designed, marketed, and operated exclusively for adults aged 18 and above. We take active steps to prevent minors from accessing our services, and we expect parents and guardians to play their part as well.

Steps Parents and Guardians Can Take

• Keep your login credentials private: Never share your tas7 username or password with children or teenagers in your household. Ensure your device does not auto-save your casino login details in a browser that minors have access to.
• Use parental control software: A range of internet filtering tools are available that allow parents to block access to gambling websites on shared or family devices. These tools can be configured by category, by specific URL, or by time of day.
• Log out after each session: Always log out of your tas7 account when you have finished playing, especially on shared devices such as family tablets or home computers.
• Have an open conversation: Talk to children in your household about responsible internet use and explain why gambling websites are for adults only. Education is one of the most effective safeguards available to parents.

Responsible gaming is not a checkbox for tas7 — it is a core part of how we operate and how we think about our relationship with the players who trust us with their leisure time and their money. We believe that a genuinely player-centred platform must provide meaningful safeguards alongside great games and competitive odds.

Our commitment to responsible gaming manifests in several concrete ways. We train our support staff to identify signs of problem gambling and to respond with compassion and practical assistance. We monitor account activity for patterns that may indicate harmful behaviour — such as rapid increases in deposit frequency, extended session lengths late at night, or escalating bet sizes following a losing streak — and we may proactively reach out to players whose activity gives us cause for concern.

We do not send promotional bonuses or special offers to players who are on a time-out or who have active responsible gaming restrictions in place. We believe that responsible marketing is just as important as responsible gambling, and we hold ourselves to a high standard on both counts.

tas7 is committed to being a platform that players across Bangladesh — from Dhaka to Cox's Bazar, from Rajshahi to Chittagong — can trust not only for great gaming experiences but for genuine care about their long-term wellbeing. If you ever feel that we have fallen short of this commitment in any way, we want to hear from you at [email protected].